FAQ

General (4)

How do I pay?

At Survivor Bootcamp, registrations are completed online. We accept Visa, MasterCard, cash and cheques. If you choose to pay by cheque be sure to bring a cheque to your first class, whichever is first. Failure to do so, may result in your removal from the class. Email your trainer to find out more info about cheque payment.

What is your refund policy?

At Survivor Bootcamp we do not do cash refunds. However, if you are to miss classes and you make PRIOR arrangements, you will be allowed to make up the class. Make up class(es) will be granted to participants within their bootcamp session. In the event you are not able to complete the program due to a medical condition, you will be given a credit for the remainder of the session to use within the year.

What sets you apart from the competition?

We are bootcamp specialists!  We have been teaching bootcamp since 2003. Our certified instructors know how to help you get results, and they do – every day of the week. Ask around and you are likely to find someone who has been to one of our fitness classes and programs. Our customers tell inspiring stories of success that keep them coming back for more! Check out our Success Story page!

What is my login ID?

Your log in ID is the email account you signed up with. If you do not remember your password, please enter your email address after clicking “forgot password” and a new one will be emailed to you.

Survivor Bootcamp (20)

What is Survivor Bootcamp?

Survivor Bootcamp is an outdoor fitness company whose main goal is to help you lose weight, gain muscle, improve endurance and get results. Our program is four weeks in  and we meet either 2, 3 or 5 days a week.

Who can join Survivor Bootcamp?

Survivor Bootcamp is for anyone who wants to improve their fitness and get results. Age and athletic ability do not matter. Our program is designed to be fun and challenging and to push you to YOUR next level. Experience it for yourself.

What kind of intensity can I expect?

We’ll tell you from the start, this is going to be difficult. Our program is designed to push you to the next level and we tailor it to your needs. We expect you to give 100% at all times and participate to your fullest ability. We work in a team setting that offers support and encouragement, but everyone is pushed to their personal fitness level.

What times do you run classes at?

Classes at Survivor Bootcamp are offered at many different times at locations all over Canada. We offer classes as early as 5:30 am and as late as 8:00 pm (depending on location). Please look at the schedule tab to see our cities/regions class schedules.

Why should I sign up?

You should sign up if you want to make the following changes in your life: Lose weight, increase strength, build endurance and increase muscle tone, kick-start your metabolism, have FUN and learn to make fitness a lifelong healthy habit, decrease stress and anxiety and start your day with a workout that leaves you feeling refreshed and positive all day long.

What if I am really unfit?

At Survivor Bootcamp we work with the individual as much as we work with the group. No one gets left behind and no one is expected to work at a pace that puts them at risk for injury. Everyone has different strengths and weaknesses. We ask that you always listen to your body, rest if you feel overwhelmed and make your goal to be able to complete the sets or activities if you cannot. We will make sure you feel challenged in a safe environment.

What if I am the slowest person in the group?

At Survivor Bootcamp, we work in a team setting, but focus on our own individual needs. Every workout will be different and you will find that you perform better with some activities than others. We guide and help you focus on any weaknesses to overcome them and make them your strengths. Every movement and exercise in our program can be modified to be super easy and super tough. We encourage you to speak up and ask for help. If you ask you will always receive help and support, that’s what our instructors are there for.

I hate running, do I have to run?

At Survivor Bootcamp we do light jogs for warm up and locomotion drills to keep your heart rate up. So be ready for cardio drills. Some locations do a city run. Please check with the location.

I’m already in good shape, is this program for me?

At Survivor Bootcamp we accommodate all fitness levels. If we see you stand out in the group as the superman (or woman) that you are, be ready for us not to let up on you. It doesn’t matter who you are, we will challenge you to your fullest potential.

What if I have an existing injury?

Virtually all of the activities at Survivor Bootcamp may be modified around an injury, but it really depends on the nature, severity, and phase of injury. Please contact us prior to enrollment to discuss the nature of the injury and we can determine if this program is right for you.

Do I get a discount for signing up again?

Once you’ve decided to stay enlisted in Survivor Bootcamp, you can choose to purchase a multi-session pass which will give you a significant discount over month to month purchases. Passes are available for 3, 5, and 7 sessions. we also offer points. Each $10 you spend earns you 1 point ($1) to use for a discount or save for a free one! Just be sure to click ‘redeem points’ when you checkout.

What sets you apart from the competition?

We are bootcamp specialists!  We have been teaching bootcamp since 2003. Our certified instructors know how to help you get results, and they do – every day of the week. Ask around and you are likely to find someone who has been to one of our fitness classes and programs. Our customers tell inspiring stories of success that keep them coming back for more! Check out our Success Story page!

How hard is Survivor Bootcamp?

While we are friendly, this will be work. The question is this – do you want results? If you can answer a resounding YES to that question, then this is for you! You can expect out of our program what you put into it, so the answer is – it is as hard as you make it!.

When does Survivor Bootcamp operate?

We operate year round. Bootcamp stops for nothing! In some locations, indoor venues are used due to weather that is not entirely conducive to working out in the great outdoors. We do endeavour to be outside as much as possible.

Is this class like the military? Will I be yelled at?

No – we are nothing like the military at all and you will not be yelled at. We like to have FUN and get FIT all at the same time. This will not be easy. It certainly will be a challenge, but we are not here to destroy you. We cater to all levels of fitness and we do that well.

What if I can’t make a class?

If you cannot make a class, please call your contact at Survivor Bootcamp or email your trainer by logging into your account a select ‘send message to trainer’. To call your contact at Survivor Bootcamp, please look at your enrollment confirmation for their contact information. Make up class(es) are granted to participant within their bootcamp session.

What if the weather is bad?

This is Bootcamp. We workout in all kinds of weather. Classes are rarely canceled. Please make sure you dress for the weather. If you miss a class for weather reasons, Survivor Bootcamp does not provide a credit.

What do I need to bring?

At Survivor Bootcamp we ask that you bring a yoga mat and a set of 5-8 lbs weights. We will supply the rest!

What if I am late?

This should never happen, because we all know what time class starts but, if it does, rest assured you will not be kicked out. You might have to do fifty burpees though, so try not to be late. Being on time is a courtesy for your workout mates and your trainer.

What do we do on the first day?

On the 1st day your trainer will go over class format! After that, it’s workout time! During our challenges, your measurements will be taken. You can opt out of this if it makes you uncomfortable.

Survivor Nutrition (1)

What is my login ID?

Your log in ID is the email account you signed up with. If you do not remember your password, please enter your email address after clicking “forgot password” and a new one will be emailed to you.

Survivor PT (1)

Do you offer private classes?

Subject to instructor availability and location, we can bring bootcamp to you with a minimum number registered participants. Sign up your bridal party, your friends, or your entire office – we can help the lot of you get into shape~

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